Effective Date: 12 October 2025
Website: www.thebalancedscreen.com

1. Purpose

This Privacy Policy explains how Sarina Veliz t/a The Balanced Screen (“we”, “us”, “our”) collects, uses, stores, and discloses personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect:

• Name and email address (e.g., for the Screen-Time Audit or course access)
• Payment details (processed via secure third-party providers)
• Technical data such as IP address, browser type, and site usage analytics
• Interaction data from emails or advertising platforms (e.g., Meta Pixel, Google Analytics)

3. How We Use Information

Personal information is used to:

• Deliver requested resources, audits, and course content
• Send transactional or educational emails
• Provide product updates, promotional offers, and relevant tips
• Analyse and improve website performance and advertising effectiveness
• Comply with legal and regulatory obligations

4. Cookies & Tracking

Our website uses cookies and similar technologies to personalise content, analyse traffic, and measure advertising performance.
Users can manage or disable cookies through browser settings, though some site functions may be limited.

5. Email & Marketing Communications

By signing up for the Screen-Time Audit or other programs, you consent to receive relevant emails from us.
You can unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting hello@thebalancedscreen.com.

6. Data Storage & Security

Information is stored securely using reputable hosting and CRM providers.
We take reasonable steps to protect data from loss, misuse, or unauthorised access.

7. Disclosure to Third Parties

We may share limited data with trusted service providers who assist in running the business (e.g., payment processors, email platforms, analytics tools).
These parties are only given the information necessary to perform their function and must keep it confidential.

8. International Data Transfers

Some service providers may store data outside Australia (e.g., US-based cloud servers).
We take reasonable steps to ensure that overseas recipients comply with Australian privacy standards.

9. Access & Correction

You may request access to or correction of your personal information by contacting hello@thebalancedscreen.com.
We will respond within a reasonable timeframe.

10. Retention & Deletion

We retain personal information only as long as necessary for the purposes described or as required by law.
You may request deletion of your information at any time.

11. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from minors without parental consent.

12. Changes to This Policy

We may update this Privacy Policy occasionally. The “Effective Date” will reflect the latest revision.

13. Contact

For questions or privacy requests, please contact:
Sarina Veliz
Email: hello@thebalancedscreen.com
Location: South Australia, Australia